Contact information

Contact Information

Three Brothers Stores

Thank you for choosing Tribro. We are always happy to assist you with questions about our products, orders, shipping, returns, payments, or any other concerns related to your shopping experience.

1. Customer Support

If you have any questions or need assistance, please contact us using the information below:

Business Name: Tribro
Email: [tribro1122111@gmail.com]
Phone: [03715199037]
WhatsApp: [03715199037]

2. Customer Service Hours

Our customer support team is available during the following hours:

Monday – Saturday: [10:00 AM – 8:00 PM]
Sunday: [Closed / Available]

Messages received outside our business hours will normally be answered on the next business day.

3. Order Support

For questions regarding an existing order, please provide your:

  • Order number

  • Full name

  • Phone number or email address

  • Details of your question or concern

Providing your order number will help us locate your order and assist you more quickly.

4. Returns and Refunds

For return, exchange, or refund requests, please contact us before sending any product back.

Please refer to our Refund & Return Policy for eligibility requirements, return procedures, and applicable conditions.

5. Shipping & Delivery

If you have questions about shipping or delivery, please contact our customer support team.

Where applicable, please provide your order number and tracking information so we can assist you more efficiently.

6. Business Inquiries

For wholesale inquiries, partnerships, supplier inquiries, collaborations, or other business-related matters, please contact us using our official email address.

7. Response Time

We aim to respond to customer inquiries as quickly as reasonably possible. Response times may vary during weekends, public holidays, sales, promotions, or periods of high customer demand.

8. Important Notice

Please make sure that the contact information provided when placing an order is accurate. Three Brothers Stores is not responsible for delays or communication issues caused by incorrect or incomplete contact information provided by the customer.

We will never ask customers to share sensitive information such as passwords, PINs, or complete payment card details through email, WhatsApp, or social media.

9. Contact Us

For any questions, concerns, or assistance, please contact:

Tribro
Email: [Tribro1122111@gmail.com]
Phone/WhatsApp: [03715199037]
Address: [Rawalpindi,shamshabad,bilal colony,qasim line]

We appreciate your trust in Tribro and look forward to serving you.