Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with Tribro. We aim to process and deliver every order as quickly and safely as possible.

1. Order Processing

Orders are normally processed within [1–3 business days] after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer than usual.

2. Delivery Time

Estimated delivery times are:

• Major cities: [2–5 business days]

• Other areas: [3–7 business days]

• Remote areas: [5–10 business days]

Delivery estimates are approximate and may vary depending on the destination, courier availability, weather, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges will be displayed at checkout or communicated before order confirmation.

We may offer free shipping on selected products, orders above a specified amount, or during promotional campaigns.

4. Cash on Delivery

If Cash on Delivery (COD) is available, customers may be required to confirm their order by phone or message before dispatch.

We reserve the right to restrict COD orders in cases of repeated refused, cancelled, or undelivered orders.

5. Order Tracking

Where tracking is available, customers may receive a tracking number through email, SMS, WhatsApp, or another available communication method.

Customers can use the tracking information to monitor the shipment.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping information, including:

• Full name

• Complete delivery address

• Phone number

• City

• Postal code, where applicable

Three Brothers Stores is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delayed Deliveries

Although we work with delivery partners to provide timely delivery, delays may occur because of weather, public holidays, courier issues, incorrect addresses, security situations, or other circumstances outside our reasonable control.

We will make reasonable efforts to assist customers in resolving delivery issues.

8. Damaged or Incorrect Packages

If your package arrives damaged, opened, or contains an incorrect item, please contact us as soon as possible after receiving the order.

Where possible, provide photographs or videos of the package and product so that we can investigate the issue and determine the appropriate resolution.

9. Undelivered or Refused Orders

If a shipment is returned to us because the customer was unavailable, refused delivery, provided an incorrect address, or failed to respond to the courier, additional shipping charges may apply for reshipment.

10. Contact Us

For questions regarding shipping or delivery, please contact:

Tribro
Email: [Tribro1122111@gmail.com]
Phone/WhatsApp: [03715199037]